Patients get home from hospital three days sooner - Case Study
Camden Council, in partnership with Oysta, has successfully piloted a care tech device to allow residents to return from the hospital sooner and be fully supported to recover at home.
Oysta pilot
In a pilot project, patients were issued with Oysta’s HelpAtHome, a mobile care device linked to a cloud-based platform called IntelliCare™, which allowed them to return home and receive round-the-clock monitoring and emergency alarms linked directly to Camden Council’s ‘Careline.’
Since the pilot started in July 2021, over 200 people have used ‘HelpAtHome’ who were medically fit enough to be discharged from the hospital but required ongoing social care support at home. The Oysta HelpAtHome device has a falls sensor, status alerts and an SOS button linked to Camden’s Alarm Receiving Centre, allowing people to recover independently at home while knowing help is readily available.
Oysta HelpAtHome
The Oysta HelpAtHome enabled them to leave hospital sooner, reducing pressures on the NHS, saving the NHS an estimated 630 bed days – equating to £252,000 in financial savings - which would otherwise have been occupied by patients awaiting social care assessments rather than hospital treatment.
Residents who were given the device returned home on average three days sooner than those waiting for a social care assessment before they could leave the hospital which helped to free up hospital beds and address the patient backlog.
Take the strain off of Social Care Teams
The pilot proved so successful that the council are now including the device in their permanent services for adult social care users.
Following this successful trial, the care device will now be used permanently for adult social care users in Camden who are returning from hospital.
Councillor Anna Wright, Cabinet Member for Health, Wellbeing and Adult Social Care, said
These HelpAtHome devices have allowed people to return to their own homes faster, with the confidence that they have technology-based support at the touch of a button.
Using these devices, linked to our Careline team, not only provides peace of mind to the individuals and their families but allows the hospital social work teams to develop a plan to support people with what matters to them.
But it’s more than just an alarm: our residents can talk directly to our teams through their devices, who also receive alerts in situations such as someone having a fall, allowing us to send a team around to help.
Take the strain off of Social Care Teams
Mario Zuccaro, Founder of Oysta said:
What we’ve demonstrated in Camden is that not only can our device free up beds for other patients with an urgent need for treatment, but we can reduce the unnecessary risk that a longer than necessary stay in hospital can bring.
Some people around the country are waiting weeks for their care assessments and by using an Oysta device they have something to keep them safe and monitored which also takes the strain off the under pressure social care teams who can schedule visits in the person’s home when they have returned from the hospital.
Feedback from Camden Resident
A Camden resident who was given an Oysta care device said:
After a long stay in hospital I was desperate to get back to my own home. The staff at the hospital gave me a device whilst I was still on the ward so I could get used to it and I was surprised how easy it was to use.
On one occasion I used my Oysta Pearl to call for help after a fall and within 20 minutes the Careline team were at my door to help me. I would recommend it to anyone in my position who was medically fit to be discharged.
I had a care assessment when I was back at home and the Council were able to provide me with the things I needed to stay in my own home.
